MEI TAN Singapore | mei.tan@example.com | [your phone number] OPERATIONS COORDINATOR Operations assistant with experience maintaining records, coordinating schedules and responding to customer enquiries. Comfortable checking spreadsheets, documenting follow-up actions and working across teams. Seeking an operations coordinator role where careful tracking and clear communication matter. RELEVANT SKILLS • Coordination: scheduling, meeting notes and action tracking • Administration: spreadsheet records, document organisation and data checks • Communication: customer enquiries and handovers EXPERIENCE Operations Assistant | Harbour Community Services (fictional) | Singapore | Jan 2023–Oct 2026 • Maintained a shared spreadsheet of service requests, checking entries against source forms and flagging missing information for follow-up. • Coordinated appointment changes with colleagues and informed customers of revised times. • Prepared a weekly list of outstanding actions so the team could identify items needing attention. Retail Assistant | Orchard Corner Store (fictional) | Singapore | Jun 2021–Dec 2022 • Answered customer questions and handed unresolved issues to the supervisor with a clear summary. • Checked stock deliveries against order records and reported discrepancies. EDUCATION Diploma in Business Administration | Example Polytechnic (fictional) | 2021 TRAINING Spreadsheet Essentials | Example Learning Centre (fictional) | 2024