About this role
Description POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest…
About Marriott Hotels Resorts
Frequently asked questions
What does a At Your Service Agent (Call Centre) at Marriott Hotels Resorts do?
Description POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake up calls, and connecting and directing calls to the appropriate extension. …
How much does a At Your Service Agent (Call Centre) at Marriott Hotels Resorts pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this At Your Service Agent (Call Centre) role remote, hybrid, or on-site?
The listing is based in Singapore. Check the posting for remote or hybrid options.
How do I apply for this At Your Service Agent (Call Centre) role?
You can apply directly on Marriott Hotels Resorts's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.