About this role
Provide multi-channel technical support to resolve WhatsApp API issues and guide clients through the Business ecosystem. Collaborate with L2 support, onboarding, and commercial teams to implement effective technical solutions.
Requires 3-4 years of technical support experience and a degree in Computer Science or a related field. Must be proficient in web technologies, REST APIs, and English (C1+).
What they're looking for
HTMLJavaScriptCSSREST APIsWebhooksTroubleshootingCustomer SupportEnglish Proficiency
Frequently asked questions
What does a Technical Support Specialist - APAC | Remote at 360dialog GmbH do?
Provide multi-channel technical support to resolve WhatsApp API issues and guide clients through the Business ecosystem. Collaborate with L2 support, onboarding, and commercial teams to implement effective technical solutions. Requires 3-4 years of technical support experience and a degree in Comput…
What skills does this Technical Support Specialist - APAC | Remote role need?
Key skills for this role include HTML, JavaScript, CSS, REST APIs, Webhooks, Troubleshooting.
How much does a Technical Support Specialist - APAC | Remote at 360dialog GmbH pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Technical Support Specialist - APAC | Remote role remote, hybrid, or on-site?
This role is remote solely, based in Singapore.
How do I apply for this Technical Support Specialist - APAC | Remote role?
You can apply directly on 360dialog GmbH's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.