Relationship Management Executive

About the Role The Relationship Management Executive will support the development and management of client relationships while identifying opportunities for repeat business, referrals, and long-term engagement. This role requires strong communication, coordination, and problem-solving skills to ensure clients are well-supported throughout their journey with AKC. The ideal candidate is proactive, organised, and confident in handling client interactions in a professional and responsive manner. Responsibilities Manage and maintain relationships with existing clients, ensuring timely follow-up and support Identify opportunities for business growth through client engagement, renewals, referrals, or upselling of relevant solutions Handle client enquiries and coordinate with internal teams to ensure smooth service delivery Maintain accurate records of client interactions, updates, and follow-up actions Support the preparation of proposals, presentations, and client-facing materials Monitor client feedback and satisfaction, and highlight areas for improvement Work closely with internal teams to align client needs with AKC’s service offerings Track market feedback and client trends to support relationship development efforts Requirements Strong communication and interpersonal skills Good organisational, coordination, and follow-up abilities Able to handle client interactions professionally and confidently Proactive, responsive, and solution-oriented mindset Comfortable working in a fast-paced environment Experience in client servicing, relationship management, sales support, or account coordination is an advantage