Business Admin Executive

We are a growing business consultancy firm in Singapore looking for a proactive, detail-oriented Business Operations & Admin Executive to manage day-to-day tasks, customer service, and business operations, while also taking on selected Business Development (BDM) and HR support functions. This is a hands-on role suited to someone who takes ownership, communicates proactively, and doesn't need constant follow-up to get things done. Key Responsibilities Admin & Business Operations (Core) Process and track cases end-to-end, ensuring accuracy and timely submission Handle customer service enquiries via phone, email, and messaging channels Maintain up-to-date records of client cases, claims status, and correspondence Proactively update on task/claim status without needing to be chased Manage day-to-day office administration and documentation Business Development Support (BDM) Follow up on leads and client appointment scheduling Assist in preparing proposals, presentation materials, and client onboarding documents Support marketing/outreach efforts (e.g. event coordination, campaign follow-ups) Maintain and update the CRM/client database HR Support Assist with onboarding of new team members/associates Maintain basic HR records (leave, attendance, contracts) where applicable Support recruitment coordination (scheduling interviews, collating candidate info) Help maintain corporate documentation Requirements Prior experience in admin, operations, customer service, or claims processing (It is a plus-not mandatory) Strong follow-through — able to work independently with minimal supervision Excellent communication skills, both written and verbal Comfortable multitasking across admin, BDM, and HR-related tasks Discretion in handling confidential client and staff information Proficient in Microsoft Office/Google Workspace; CRM experience a plus What We're Looking For Someone reliable and self-driven who proactively communicates progress rather than needing to be chased Able to prioritize and manage multiple ongoing tasks calmly Meticulous and conscientious What We Offer Direct mentorship and exposure to business management Opportunity to grow into a broader operations/BDM role as the practice scales To Apply: Please send your resume and a short note on your relevant experience