CNC Operation Manager

Job Description – Assistant / Operations Manager (CNC Precision Engineering) Position Operations Manager Department Operations Reports To Managing Director / General Manager Job Purpose The Operations Manager is responsible for planning,coordinating, and overseeing the daily operations of the CNC precisionengineering facility. This includes ensuring production targets, qualitystandards, delivery schedules, safety requirements, and cost objectives areconsistently achieved while maintaining operational efficiency and customersatisfaction. Key Responsibilities 1. Production Management Plan, organize, and supervise daily production activities. Allocate manpower, machines, and resources to maximize productivity. Monitor production schedules to ensure on-time delivery. Coordinate production priorities with Sales, Engineering, and Procurement. Review production capacity and optimize machine utilization. 2. CNC Manufacturing Operations Oversee CNC Turning, CNC Milling, EDM, grinding, and secondary machining processes. Ensure proper machine setup, tooling, fixtures, and cutting parameters. Monitor machine performance and minimize downtime. Improve machining efficiency through process optimization. Support introduction of new products and manufacturing processes. 3. Quality Management Ensure all products comply with customer specifications and drawings. Work closely with the Quality Department to resolve quality issues. Lead root cause analysis and implement corrective and preventive actions (CAPA). Ensure compliance with ISO 9001 Quality Management System requirements. Monitor scrap rates, rework, and customer complaints. 4. Planning & Scheduling Develop and monitor production schedules based on customer requirements. Coordinate material availability with Procurement. Monitor work-in-progress (WIP) and inventory levels. Ensure smooth workflow across all manufacturing processes. Identify bottlenecks and implement corrective actions. 5. Team Leadership Supervise Production Supervisors, CNC Programmers, Machinists, and Production Operators. Conduct staff training and competency development. Monitor employee performance and conduct performance appraisals. Promote teamwork, discipline, and continuous improvement. Plan manpower requirements and overtime where necessary. 6. Customer & Project Coordination Liaise with customers regarding production status and delivery schedules. Participate in customer meetings and technical discussions when required. Support engineering changes and new product implementation. Ensure customer requirements are fully understood and communicated to production teams. 7. Cost Control Monitor manufacturing costs and improve operational efficiency. Reduce machining cycle times and material waste. Control tooling consumption and maintenance expenses. Review subcontractor performance and production costs. Recommend productivity improvements and automation opportunities. 8. Equipment & Maintenance Ensure preventive maintenance schedules are followed. Coordinate repairs and servicing of CNC machines and production equipment. Monitor equipment performance and machine availability. Recommend equipment upgrades and capital investments. 9. Health, Safety & Environmental (HSE) Ensure compliance with Workplace Safety and Health (WSH) regulations. Conduct toolbox meetings and safety briefings. Enforce the proper use of Personal Protective Equipment (PPE). Investigate incidents and implement corrective actions. Maintain a safe, clean, and organized workplace in accordance with 5S principles. 10. Continuous Improvement Lead Lean Manufacturing and Continuous Improvement initiatives. Improve production processes and workflow efficiency. Develop and monitor Key Performance Indicators (KPIs). Drive productivity, quality, and delivery improvements. Encourage innovation and employee involvement in process improvements. 11. Documentation & Reporting Prepare daily, weekly, and monthly production reports. Monitor production KPIs, including: On-Time Delivery (OTD) Overall Equipment Effectiveness (OEE) Machine Utilization Productivity Scrap Rate Rework Rate Labour Efficiency Maintain production records and operational documentation. Present operational performance reports to Management. 12. Procurement & Resource Management Oversee the procurement and utilization of highly specific raw materials, cutting tools, fixtures, gauges, inserts, and shop floor consumables required for CNC precision manufacturing. Work closely with the …