About this role
Manage guest check-in and checkout processes, including cashiering and room key issuance. Coordinate with other departments to fulfill guest requests and handle complaints efficiently to ensure a high-quality guest experience.
Proven experience as a Guest Relations Officer with a professional attitude and strong communication skills. Proficiency in English and computer literacy are required, with additional languages being a plus.
What they're looking for
Guest RelationsCashieringCustomer ServiceCommunicationTime ManagementOrganizationComputer LiteracyConflict Resolution
Frequently asked questions
What does a Guest Service Agent - Novotel Singapore Robertson Quay at AccorCorpo do?
Manage guest check-in and checkout processes, including cashiering and room key issuance. Coordinate with other departments to fulfill guest requests and handle complaints efficiently to ensure a high-quality guest experience. Proven experience as a Guest Relations Officer with a professional attitu…
What skills does this Guest Service Agent - Novotel Singapore Robertson Quay role need?
Key skills for this role include Guest Relations, Cashiering, Customer Service, Communication, Time Management, Organization.
How much does a Guest Service Agent - Novotel Singapore Robertson Quay at AccorCorpo pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Guest Service Agent - Novotel Singapore Robertson Quay role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Guest Service Agent - Novotel Singapore Robertson Quay role?
You can apply directly on AccorCorpo's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.