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Passenger Relations Officer - Lounge

AccorCorpo

SingaporeFull-timeOn-site

Posted 19 Jun 2026

About this role

Deliver exceptional customer service to lounge guests by assisting with enquiries and ensuring a comfortable experience. Support daily operations by maintaining cleanliness, managing amenities, and adhering to safety protocols. Requires a minimum of a high school diploma, with a bachelor's degree in hospitality or tourism preferred. Candidates should have previous customer service experience and the flexibility to work shifts in a 24-hour operation.

What they're looking for

Customer ServiceHospitality ManagementProblem SolvingInterpersonal SkillsCommunicationComputer ProficiencyEnglish FluencyPassenger Relations

Frequently asked questions

What does a Passenger Relations Officer - Lounge at AccorCorpo do?

Deliver exceptional customer service to lounge guests by assisting with enquiries and ensuring a comfortable experience. Support daily operations by maintaining cleanliness, managing amenities, and adhering to safety protocols. Requires a minimum of a high school diploma, with a bachelor's degree in…

What skills does this Passenger Relations Officer - Lounge role need?

Key skills for this role include Customer Service, Hospitality Management, Problem Solving, Interpersonal Skills, Communication, Computer Proficiency.

How much does a Passenger Relations Officer - Lounge at AccorCorpo pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Passenger Relations Officer - Lounge role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Passenger Relations Officer - Lounge role?

You can apply directly on AccorCorpo's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.