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Duty Manager

AccorHotel

SingaporeFull-timeOn-site

Posted 8 Jun 2026

About this role

The Duty Manager provides leadership to the Front Office team, ensuring high service standards and personalized guest experiences during arrival and departure. They are responsible for managing staff performance, handling guest feedback, and coordinating hotel-wide activities to maintain operational efficiency. Candidates should possess a diploma or degree in Hospitality Management and have at least 3 years of Front Office experience, including 1 year in a supervisory role. Fluency in English and the ability to work flexible, extended hours are essential.

What they're looking for

Front Office OperationsGuest Experience ManagementTeam LeadershipPerformance ManagementRosteringConflict ResolutionVIP Guest HandlingLQA Standards

Frequently asked questions

What does a Duty Manager at AccorHotel do?

The Duty Manager provides leadership to the Front Office team, ensuring high service standards and personalized guest experiences during arrival and departure. They are responsible for managing staff performance, handling guest feedback, and coordinating hotel-wide activities to maintain operational…

What skills does this Duty Manager role need?

Key skills for this role include Front Office Operations, Guest Experience Management, Team Leadership, Performance Management, Rostering, Conflict Resolution.

How much does a Duty Manager at AccorHotel pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Duty Manager role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Duty Manager role?

You can apply directly on AccorHotel's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.