About this role
Deliver professional guest service and manage centralized communications for room and F&B reservations. Supervise the Raffles Service team to ensure adherence to brand standards and operational efficiency.
Requires a diploma or degree in hospitality or a related field and at least 2 years of relevant hotel industry experience. Must be proficient in PABX/VOIP systems and available to work rotating shifts, including weekends and holidays.
What they're looking for
Guest RelationsReservations ManagementTeam SupervisionPABX ManagementVOIPProperty Management SystemsInterpersonal CommunicationConflict Resolution
Frequently asked questions
What does a Raffles Service Executive / Agent (Reservations) at AccorHotel do?
Deliver professional guest service and manage centralized communications for room and F&B reservations. Supervise the Raffles Service team to ensure adherence to brand standards and operational efficiency. Requires a diploma or degree in hospitality or a related field and at least 2 years of relevan…
What skills does this Raffles Service Executive / Agent (Reservations) role need?
Key skills for this role include Guest Relations, Reservations Management, Team Supervision, PABX Management, VOIP, Property Management Systems.
How much does a Raffles Service Executive / Agent (Reservations) at AccorHotel pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Raffles Service Executive / Agent (Reservations) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Raffles Service Executive / Agent (Reservations) role?
You can apply directly on AccorHotel's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.