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Business Analyst (Salesforce CRM) - A26162

Activate Interactive Pte Ltd

SingaporeContractOn-site

Posted 11 May 2026

About this role

Gather and document business requirements for Salesforce CRM enhancements and maintenance to translate business needs into implementable solutions. Analyze workflows and support UAT, test scenario design, and the creation of functional specifications. Requires experience as a Business Analyst specializing in CRM, case management, or enterprise platforms, specifically with Salesforce Service Cloud. Strong communication skills and familiarity with API integrations and data mapping are preferred.

What they're looking for

Salesforce CRMSalesforce Service CloudBusiness AnalysisRequirements ElicitationUser StoriesProcess MappingFunctional SpecificationsUAT Preparation

Frequently asked questions

What does a Business Analyst (Salesforce CRM) - A26162 at Activate Interactive Pte Ltd do?

Gather and document business requirements for Salesforce CRM enhancements and maintenance to translate business needs into implementable solutions. Analyze workflows and support UAT, test scenario design, and the creation of functional specifications. Requires experience as a Business Analyst specia…

What skills does this Business Analyst (Salesforce CRM) - A26162 role need?

Key skills for this role include Salesforce CRM, Salesforce Service Cloud, Business Analysis, Requirements Elicitation, User Stories, Process Mapping.

How much does a Business Analyst (Salesforce CRM) - A26162 at Activate Interactive Pte Ltd pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Business Analyst (Salesforce CRM) - A26162 role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Business Analyst (Salesforce CRM) - A26162 role?

You can apply directly on Activate Interactive Pte Ltd's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.