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Product Manager - A26220

Activate Interactive Pte Ltd

SingaporeFull-timeOn-site

Posted 9 Jul 2026

About this role

The Product Manager will own the roadmap and lifecycle for Amazon Connect and other customer experience platforms to support ServiceSG. This includes managing platform administration, driving AI-powered enhancements, and collaborating with stakeholders and vendors to optimize contact center operations. Candidates must have a degree in IT, Computer Science, or Business and at least 3 years of experience in business analysis or contact center systems. Mandatory hands-on experience with Amazon Connect and familiarity with AWS services and Salesforce Service Cloud are required.

What they're looking for

Amazon ConnectSalesforce Service CloudBusiness AnalysisVendor ManagementProduct Roadmap ManagementIVROmni-channel EngagementAI-enabled Customer Service

Frequently asked questions

What does a Product Manager - A26220 at Activate Interactive Pte Ltd do?

The Product Manager will own the roadmap and lifecycle for Amazon Connect and other customer experience platforms to support ServiceSG. This includes managing platform administration, driving AI-powered enhancements, and collaborating with stakeholders and vendors to optimize contact center operatio…

What skills does this Product Manager - A26220 role need?

Key skills for this role include Amazon Connect, Salesforce Service Cloud, Business Analysis, Vendor Management, Product Roadmap Management, IVR.

How much does a Product Manager - A26220 at Activate Interactive Pte Ltd pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Product Manager - A26220 role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Product Manager - A26220 role?

You can apply directly on Activate Interactive Pte Ltd's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.