Engagement & Operations Support Officer

Engagement & Operations Support Officer About the Role We are looking for a proactive and detail-oriented Engagement & Operations Support Officer to support a national initiative aimed at driving cultural participation across communities. This role combines engagement, operations, and event execution to ensure a seamless and positive experience for stakeholders and the public. Key Responsibilities Engagement & Outreach Support outreach strategies to drive awareness and participation Engage with arts, heritage, and community partners Assist in executing targeted engagement plans for different demographics Support offline outreach activities such as roadshows and community events Partnerships & Events Coordinate and support event planning and execution Manage logistics for activations, roadshows, and partnerships Liaise with internal teams, partners, and stakeholders Operations & Customer Service Support helpdesk and customer service operations Respond to enquiries and ensure service standards are met Monitor performance metrics and support improvements Administration & Risk Management Assist in documentation, SOPs, and reporting Provide administrative and coordination support Identify and manage operational risks Requirements Minimum 2 years of experience in events, communications, or administrative support Background in Communications, Events, Arts Management or related fields preferred Strong organisational skills with attention to detail Good communication and stakeholder management skills Proficient in Microsoft Office and digital tools Able to multitask and work in a fast-paced environment Willing to work evenings/weekends when required What We’re Looking For A team player with strong interpersonal skills Adaptable and resourceful problem-solver Passion or interest in arts, culture, or public engagement Next Step Drop your resume and contact us to follow-up, or send your resume to weijun.ng@adecco.com or wa.me/85149149 Only shortlisted candidates will be cont…