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Senior Manager, Customer Support (APAC)

Advanced Energy Industries, Inc

SingaporeFull-timeOn-site

Posted 15 Jun 2026

About this role

Lead customer support operations across the Asia-Pacific region, managing the quote-to-order and order-to-cash processes. The role focuses on driving operational excellence, aligning support strategies with commercial goals, and leading cross-functional teams to ensure a seamless customer experience. Requires a Bachelor's degree in Business or Engineering and over 10 years of experience in customer support or commercial operations within a global technology or manufacturing setting. Candidates must demonstrate expertise in SAP and Salesforce, along with a proven track record of leading high-performing, geographically dispersed teams.

What they're looking for

Customer Service LeadershipSales SupportChannel EnablementOperational ExcellenceCRM ManagementERP ManagementTeam DevelopmentStrategic Planning

Frequently asked questions

What does a Senior Manager, Customer Support (APAC) at Advanced Energy Industries, Inc do?

Lead customer support operations across the Asia-Pacific region, managing the quote-to-order and order-to-cash processes. The role focuses on driving operational excellence, aligning support strategies with commercial goals, and leading cross-functional teams to ensure a seamless customer experience…

What skills does this Senior Manager, Customer Support (APAC) role need?

Key skills for this role include Customer Service Leadership, Sales Support, Channel Enablement, Operational Excellence, CRM Management, ERP Management.

How much does a Senior Manager, Customer Support (APAC) at Advanced Energy Industries, Inc pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Senior Manager, Customer Support (APAC) role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Senior Manager, Customer Support (APAC) role?

You can apply directly on Advanced Energy Industries, Inc's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.