IT Support Engineer

Job Description Provide on-site and/or remote technical assistance to end-users, diagnosis and troubleshooting of technical problems Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc.) Windows OS, AD, Office 365, Intune configuration and administration, patching & file server management Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs IT asset management and other adhoc duties as assigned Knowledge of ITSM or ITIL will be an added advantage Job Requirements Good knowledge of Windows OS, AD, Office 365 2-3 years of relevant working experience, preferably from SI environment Strong problem solving skills and positive attitude Good coordination and communication skills with internal and external customers Able to work independently with minimum supervision Excellent customer management skills Entry level candidates are welcomed to apply