F&B Supervisor

Job Description • Oversee and manage the designated Coffeeshop or Food Court and its operational and manpower planning • Monitor and be responsible for sales performance of respective outlets • Responsible for ordering of goods and supplies, receiving and checking on inventory of goods and supplies • Ensure food safety regulations are followed as according to SFA’s policy • Involve in investigation of issues relating to customer complain (Service and Product Quality) • Attending to customers’ needs, complaints and enquiries • Recruit, train, supervise and develop staff • Perform related duties/tasks as required Job Requirements • With passion in working in F&B industry and its operational processes. • Able to work on weekends and public holidays, 6-day work week. • Adaptive to fast paced environment, resilient to changes and willing to accept new challenges. • Able to work independently and in a team. • Excellent interpersonal skills with the ability to communicate with all level of employees. • Good communication and interpersonal skills • High initiative and positive attitude