Sales Supervisor

A Sales Supervisor plays a critical role in supporting the success of an organization. Supervise the daily activities of the sales team, including product promotion, online and offline marketing activities, and coordinate e-commerce platform operations and live-streaming promotion plans. Assist the direct manager in recruiting, training, evaluating, and retaining qualified sales team members, with a particular focus on recruiting talent with experience in e-commerce operations, live-streaming sales, or digital marketing. Submit various reports to senior management, such as sales reports, lead generation reports, customer complaint reports, new customer acquisition reports, and updates on e-commerce channel sales data analysis, live-streaming campaign performance reports, and social media interaction data reports. Expand online and offline channel customer base, maintain relationships with suppliers and partners, and develop e-commerce platform cooperation opportunities. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs. Supervise the activities of the sales team including marketing activities like product activations. Assist the line manager to recruit, training, enumerating, and retaining a competent sales team. Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers' on-boarded reports. Sales Supervisor Skills/Abilities/Knowledge Proven work experience in customer relationship and Excellent communication skills, both written and verbal communication in Chinese.