About this role
Lead and develop the Customer Resolution Services team to ensure optimal customer satisfaction and operational efficiency. Manage the end-to-end order and RFQ process while coordinating with Supply Chain and Sales departments to resolve commercial and technical queries.
Requires at least 5 years of supervisory experience in customer service, supply chain, or logistics within a similar organization. Proficiency in SAP, Spec2000, and shipping regulations including INCO terms is essential.
What they're looking for
Supervisory ExperienceCustomer Service ManagementSupply Chain ManagementLogisticsSAPSpec2000Shipping KnowledgeDangerous Goods Transportation
Frequently asked questions
What does a Satair - Head of Customer Resolution Services Asia Pacific (Satair Channel) at Airbus do?
Lead and develop the Customer Resolution Services team to ensure optimal customer satisfaction and operational efficiency. Manage the end-to-end order and RFQ process while coordinating with Supply Chain and Sales departments to resolve commercial and technical queries. Requires at least 5 years of …
What skills does this Satair - Head of Customer Resolution Services Asia Pacific (Satair Channel) role need?
Key skills for this role include Supervisory Experience, Customer Service Management, Supply Chain Management, Logistics, SAP, Spec2000.
How much does a Satair - Head of Customer Resolution Services Asia Pacific (Satair Channel) at Airbus pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Satair - Head of Customer Resolution Services Asia Pacific (Satair Channel) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Satair - Head of Customer Resolution Services Asia Pacific (Satair Channel) role?
You can apply directly on Airbus's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.