Customer Quality Engineer (Loyang/Electronics Mfg)

Ensure the consistent delivery of high-quality Printed Wiring Boards that meet customer specifications and industry standards by managing quality assurance processes and serving as the primary liaison for customer service accounts. Responsible for driving continuous improvement, resolving quality-related customer issues, and upholding compliance with regulatory and internal quality systems to enhance customer satisfaction and product reliability. Customer Quality Liaison Act as the primary contact for customer quality-related inquiries and complaints Coordinate resolution of customer issues through root cause analysis and corrective actions Quality Control Oversight Monitor inspection and testing procedures are followed Monitor product conformance to IPC and customer-specific standards Documentation & Compliance Maintain quality records in accordance with ISO 9001 and internal QMS protocols Prepare and submit quality reports to customers and internal stakeholders Process Improvement Identify recurring quality issues and lead initiatives to improve manufacturing pro Support implementation of Problem-Solving methodologies Audit & Review Participate in internal and external audits Ensure readiness for customers and regulatory inspection Training & Support Provide guidance to production teams on quality standards and procedures Assist in onboarding new staff with QA related training Support new product introduction (NPI) with quality input and validation Requirements: Degree in any Engineering discipline (Quality Engineering preferred) in a manufacturing environment Min 2 years of experience in Quality Assurance activities/operational Good communication, report writing and presentation skills Good analytical skills with ability to work effectively Independent, decisive and good at problem solving Able to adapt in a fast-paced environment Preferred with knowledge of PWB manufacturing processes Proficiency in Microsoft Office 5 days' work week Electronics MFG Industry Loyang Area Interested candidates, please forward a detailed resume and email to audris@alignrecruitment.com.sg Align Recruitment Pte Ltd License No: 20C0253 Attention: Pan Hong (Reg No. R2094728)