About this role
Configure and deploy Five9 CCaaS environments, focusing on IVA workflows, routing logic, and API-driven automations. Support CRM integrations and troubleshoot production issues for multiple client environments.
Requires 3+ years of hands-on Five9 experience with a strong focus on IVA, ACD routing, and API integrations. Candidates must be comfortable in implementation and managed services environments with immediate availability.
What they're looking for
Five9 CCaaSFive9 IVAAPI IntegrationIVR ConfigurationACD RoutingSalesforce IntegrationWebhooksJSON
Frequently asked questions
What does a Five9 CCaaS Engineer – IVA & Integrations Focus (100% Remote) at Allshore Talent do?
Configure and deploy Five9 CCaaS environments, focusing on IVA workflows, routing logic, and API-driven automations. Support CRM integrations and troubleshoot production issues for multiple client environments. Requires 3+ years of hands-on Five9 experience with a strong focus on IVA, ACD routing, a…
What skills does this Five9 CCaaS Engineer – IVA & Integrations Focus (100% Remote) role need?
Key skills for this role include Five9 CCaaS, Five9 IVA, API Integration, IVR Configuration, ACD Routing, Salesforce Integration.
How much does a Five9 CCaaS Engineer – IVA & Integrations Focus (100% Remote) at Allshore Talent pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Five9 CCaaS Engineer – IVA & Integrations Focus (100% Remote) role remote, hybrid, or on-site?
This role is remote solely, based in Ambinany.
How do I apply for this Five9 CCaaS Engineer – IVA & Integrations Focus (100% Remote) role?
You can apply directly on Allshore Talent's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.