About this role
Provide hands-on technical support for laptops, mobile devices, and peripherals while resolving complex workplace IT incidents. Coordinate with various IT resolver groups and maintain comprehensive knowledge base articles and SOPs.
Requires solid experience with Windows 11, Microsoft 365, and endpoint management tools like Intune. Candidates should have a strong understanding of Active Directory, networking fundamentals, and excellent communication skills.
What they're looking for
Windows 11 TroubleshootingMicrosoft 365Microsoft IntuneMicrosoft AutopilotActive DirectoryMicrosoft Entra IDNetworking FundamentalsVPN Configuration
Frequently asked questions
What does a IT Service Desk Analyst at Alter Domus do?
Provide hands-on technical support for laptops, mobile devices, and peripherals while resolving complex workplace IT incidents. Coordinate with various IT resolver groups and maintain comprehensive knowledge base articles and SOPs. Requires solid experience with Windows 11, Microsoft 365, and endpoi…
What skills does this IT Service Desk Analyst role need?
Key skills for this role include Windows 11 Troubleshooting, Microsoft 365, Microsoft Intune, Microsoft Autopilot, Active Directory, Microsoft Entra ID.
How much does a IT Service Desk Analyst at Alter Domus pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this IT Service Desk Analyst role remote, hybrid, or on-site?
This role is hybrid, based in Singapore.
How do I apply for this IT Service Desk Analyst role?
You can apply directly on Alter Domus's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.