About this role
Design and implement AI-powered customer experience solutions using AWS services to transform contact center operations. Act as a trusted advisor to customers by providing technical guidance on conversational AI, generative AI, and intelligent automation.
Requires a bachelor's degree and 5+ years of experience with contact center and AI platforms, including 3+ years in conversational AI design. Must have demonstrated experience with prompt engineering and large language model implementation for customer-facing applications.
What they're looking for
Conversational AIGenerative AIAmazon ConnectAmazon BedrockAmazon LexPrompt EngineeringAI Agent ArchitectureNLU Optimisation
Frequently asked questions
What does a Senior Delivery Consultant - Customer Experience AI Agents, and Conversational AI at Amazon do?
Design and implement AI-powered customer experience solutions using AWS services to transform contact center operations. Act as a trusted advisor to customers by providing technical guidance on conversational AI, generative AI, and intelligent automation. Requires a bachelor's degree and 5+ years of…
What skills does this Senior Delivery Consultant - Customer Experience AI Agents, and Conversational AI role need?
Key skills for this role include Conversational AI, Generative AI, Amazon Connect, Amazon Bedrock, Amazon Lex, Prompt Engineering.
How much does a Senior Delivery Consultant - Customer Experience AI Agents, and Conversational AI at Amazon pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Senior Delivery Consultant - Customer Experience AI Agents, and Conversational AI role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Senior Delivery Consultant - Customer Experience AI Agents, and Conversational AI role?
You can apply directly on Amazon's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.