About this role
Provide enterprise-level technical support by diagnosing and resolving customer issues related to Amplitude. Partner with Product and Engineering teams to advocate for customers and improve support processes and documentation.
Requires a Bachelor's degree and experience with SDKs, APIs, and customer-facing roles. Candidates should have knowledge of statistical experimentation or data warehouse ingestion and be proficient with support tools.
What they're looking for
SDKsAPIsA/B TestingStatistical ExperimentationData PipelinesWarehouse IngestionZendeskIntercom
Frequently asked questions
What does a Technical Support Engineer at Amplitude do?
Provide enterprise-level technical support by diagnosing and resolving customer issues related to Amplitude. Partner with Product and Engineering teams to advocate for customers and improve support processes and documentation. Requires a Bachelor's degree and experience with SDKs, APIs, and customer…
What skills does this Technical Support Engineer role need?
Key skills for this role include SDKs, APIs, A/B Testing, Statistical Experimentation, Data Pipelines, Warehouse Ingestion.
How much does a Technical Support Engineer at Amplitude pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Technical Support Engineer role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Technical Support Engineer role?
You can apply directly on Amplitude's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.