Operations Executive

A. Responsibilities: 1. Vessel Deployment & Scheduling Assist in arranging harbour craft deployment based on client orders and agent instructions. Coordinate sailing schedules, ensuring vessel readiness and timely reporting. Support Ops Manager in confirming assignments and resource allocation. 2. Cargo & Supplier Coordination Liaise with suppliers to confirm cargo details (e.g., number of pallets, loading times, locations). Ensure accurate loading arrangements, including documentation and supplier instructions. Monitor loading operations and verify cargo condition before departure. 3. Crew & Vessel Support Communicate deployment details to boatmen, including reporting times, loading locations, and delivery instructions. Provide operational support to crew during day-to-day assignments. Report any operational issues or incidents to the Operations Manager. 4. Client & Stakeholder Communication Relay operational updates between clients, suppliers, and internal teams. Assist Ops Manager in managing client expectations and job confirmations. 5. Documentation & Reporting Submitting documents to MPA via Digiport & ICA when necessary. Record vessel deployment details, cargo information, and job completion status. Maintain proper photo evidence and reports of cargo loaded/deliveredEnsure operational standards are closely adhered to, to MPA Regulations. Support compliance with company procedures and certification requirements. 6. General Operations Support Assist in daily operational tasks to ensure smooth execution of harbour craft services. Provide backup support for urgent or ad-hoc assignments as directed. B. Qualifications & Experience Minimum GCE ‘O’ Level / Diploma in Maritime, Logistics, or related field (preferred but not mandatory). Prior experience in shipping, logistics, or vessel operations is an advantage but not required — training will be provided. Basic knowledge of shipping terms and port operations will be an added plus. C. Skills & Attributes Strong coordination and organizational skills, with attention to detail. Good communication skills (spoken and written English; other local languages/dialects an advantage). Ability to converse in additional languages (e.g. Malay) will be an advantage when liaising with crew and suppliers. Ability to work in a fast-paced, time-sensitive environment. Responsible, meticulous about details, reliable, proactive in following up on tasks. Has a great attitude and does not take criticism too seriously. Basic computer literacy (MS Office, email, WhatsApp, Wechat for operations updates). D. Working Conditions Shift-based role: Day shift: 9:00 AM – 6:00 PM (office-based). Night shift: 6:00 PM – 9:00 AM (WFH). Shifts rotate weekly among the team. Willingness to be on standby for urgent operational requirements (e.g., last-minute agent orders). Office-based with occasional visits to jetty/wharf when required. E. Other Requirements Experienced in utilising Digiport & ICA website is a plus. Time management ability and great Multi-tasking skills are a plus. Interest in developing a career in the maritime/logistics sector. Team player with a positive attitude and willingness to learn.