Property Manager (Commercial And Retail)

Our client is a specialised real estate investment and operating company with a singular passion — bringing Singapore's most iconic shophouses back to life for the modern cityscape. What started as a focused bet on conservation properties has grown into a fast-expanding, diversified portfolio, with deep, hard-won expertise in a niche few can claim. Conservation property remains at the heart of everything they do. Their people are their greatest asset. The team is bold, entrepreneurial and relentless about delivering excellence — for their partners and for each other. They're also, unapologetically, a social bunch, united by a mission to change the way people experience Singapore, one beautifully restored space at a time. As the portfolio grows, the property management function is evolving — splitting technical and relationship ownership so each can go deeper. This role is the relationship side of that equation: the face tenants know, trust, and turn to throughout their journey in the building. If you love being the person who makes things happen for people, not just for buildings, this is your seat at the table. Key Responsibilities Be the tenant's go-to person — Own the day-to-day relationship with tenants across the portfolio, acting as their primary point of contact and trusted advocate within the company. Guide tenants through reinstatement — Manage the reinstatement process end-to-end, working closely with outgoing tenants to ensure smooth, timely and compliant handovers. Champion the tenant experience — Proactively check in with tenants, resolve issues and concerns before they escalate, and ensure a consistently positive experience throughout their tenancy. Bridge tenants and technical teams — Liaise closely with the technical/M&E property management team to ensure tenant needs are understood, prioritised and resolved efficiently. Support retention and renewals — Build relationships strong enough to drive lease renewals and referrals, feeding insights back to Leasing and Asset Management on tenant sentiment and needs. Key Requirements Diploma or Degree in Real Estate, Building Management, Business or a related field. 3–6 years of experience in property management, tenant relations, or a customer-facing role within real estate. Strong interpersonal and communication skills, with a genuine ability to build trust and rapport with people from all walks of life. Familiarity with tenancy agreements, reinstatement processes and property management workflows is a strong advantage. A proactive, hands-on problem-solver who's organised, responsive, and thrives on being the person tenants can count on. If you feel this role suits you or anyone else, please reach out to Asher Tan at asher.tan@annexion-partners.com or +65 6432 8315 Asher Tan Reg No: R1988776 EA License No: 20S0075