Cleaning Supervisor And Business Development Manager

Cleaning Supervisor & Business Development Manager We are seeking a proactive, hands-on, and results-driven Cleaning Supervisor & Business Development Executive to oversee daily cleaning operations while driving business growth. This dual-role position is responsible for recruiting and managing cleaning personnel, ensuring high service standards, coordinating work schedules, and developing a consistent pipeline of new cleaning and property maintenance contracts. Key Responsibilities Operations & Cleaning Supervision ● Recruit, interview, and onboard cleaning staff. ● Conduct orientation and provide practical training on cleaning procedures, workplace safety, and customer service. ● Prepare and manage staff deployment schedules to ensure adequate manpower for all job sites. ● Supervise daily cleaning operations and ensure work is completed to company quality standards. ● Perform site inspections and quality assurance checks. ● Resolve operational issues, customer concerns, and manpower shortages promptly. ● Monitor staff attendance, punctuality, productivity, and performance. ● Ensure compliance with Workplace Safety and Health (WSH) regulations and company policies. ● Manage cleaning equipment, chemicals, inventory, and maintenance requirements. Business Development ● Identify and pursue new business opportunities in commercial, residential, industrial, and strata properties. ● Develop and maintain a strong pipeline of cleaning and property maintenance contracts. ● Conduct sales presentations, site surveys, and prepare quotations and proposals. ● Build long-term relationships with property owners, managing agents, MCSTs, facilities managers, and corporate clients. ● Negotiate contracts and follow up on sales enquiries until successful closure. ● Achieve monthly and annual sales targets. ● Work closely with operations to ensure smooth service delivery after contract award. ● Identify opportunities for contract renewals and additional services. Administration & Reporting ● Prepare weekly operational and sales reports. ● Maintain recruitment records, staff training documentation, and client databases. ● Monitor project profitability and recommend operational improvements. Requirements ● Diploma or equivalent qualification preferred. ● Minimum 3 years’ experience in cleaning operations, facilities management, or property maintenance. ● Experience in recruiting and supervising cleaning staff. ● Proven track record in business development or sales, preferably within the cleaning or facilities management industry. ● Strong leadership, communication, and interpersonal skills. ● Good planning, scheduling, and organisational abilities. ● Able to work independently and manage multiple priorities. ● Proficient in Microsoft Office applications. ● Possession of a valid Class 3 driving licence is an advantage. Key Performance Indicators (KPIs) ● Successful recruitment and retention of cleaning staff. ● High customer satisfaction and service quality. ● Timely manpower deployment with minimal absenteeism. ● Achievement of monthly sales and revenue targets. ● Growth in new client acquisitions and contract renewals. ● Compliance with safety and operational standards. What We Offer ● Competitive salary with performance incentives. ● Sales commission for successful contract acquisition. ● Career advancement opportunities. ● Training and professional development. ● Supportive and dynamic working environment