Spa Receptionist

Company Overview / Employee Value Proposition Founded in 2007, Apex Retail brings premium international skincare brands to prestigious Asian markets. Apex Retail also prided itself in its first-class customer service with the highest customer satisfaction guaranteed. . The combination of top-quality products and customer service has brought the company to where it is today - a successful luxury beauty and skincare retailer in Asia, with over 140 employees across Singapore and Hong Kong! Job Summary We are looking for a friendly, professional, and customer-oriented Spa Receptionist to be the welcoming face of our spa and ensure an exceptional experience for every client. Responsibilities Greet and welcome walk-in and appointment-based customers to create a positive first impression Manage appointment bookings through phone calls, messaging platforms, and in-person interactions to optimize scheduling Respond to client inquiries clearly and professionally to provide accurate information and support Coordinate therapists’ schedules daily to ensure smooth spa operations and timely service delivery Process payments accurately and complete basic administrative tasks to support front desk efficiency Maintain a clean, organized, and inviting reception area to enhance the spa environment Collaborate with team members to support a relaxing and pleasant spa atmosphere for clients Preferred competencies and qualifications Proficient spoken Chinese to communicate effectively with clients who prefer this language Pleasant personality demonstrated through strong communication and customer service skills in client interactions Well-groomed appearance with a professional and positive attitude Prior experience in customer service or the spa/beauty industry to contribute relevant knowledge and skills Ability to work independently and collaboratively within a team environment Other Information ⭐ 5-Day Work Week 💼 Stable and supportive work environment 📈 Opportunities for growth wit…