Lead Service Engineer (Chiller)

Company Overview APP Systems Services (APP) is a leading regional organization with strategically located sales offices and service centers across Southeast Asia and India. Our headquarter in Singapore serves as the central hub for innovation, collaboration, and operational excellence. At APP, we are committed to providing advanced solutions in electronics, bioscience, vacuum technology, and related products, along with efficient after-sales support. Our expertise extends to critical processes/services in the semiconductor, optics, pharmaceuticals, bioscience, R&D and defence industry. Through longstanding partnerships with global industry leaders, we have built a reputation for quality, reliability and technological leadership. Why Join us? We are an established and diversified group of companies specializing in high-technology products and process plants. APP has experienced significant growth in recent years. We nurture a supportive and empowering environment for motivated individuals to unlock their full potential. If you're ready to challenge yourself and showcase your abilities, APP offers the perfect environment for you to thrive. Opening Job Opportunity: We have an opening for a Lead Service Engineer in the chiller division. You will work closely with your team to ensure day-to-day operations are executed in a safe and timely manner. In this role, you will be responsible for: What You Will Do: · Demonstrates strong ownership and accountability for assigned projects and service activities. · Leads, supports, and collaborates effectively with team members while managing multiple priorities in a fast-paced environment. · Performs and oversees installation, commissioning, troubleshooting, and servicing of chiller equipment at workshop and customer field sites. · Ensures strict compliance with safety regulations, quality standards, and installation procedures (on-the-job training will be provided). · Acts as the primary technical point of contact to proactively manage, facilitate, and resolve customer technical and quality issues through to full closure. · Prepares detailed service reports and maintains effective communication with the product principal via email and phone regarding service activities and technical matters. What You Must Have: · Diploma or Bachelor’s Degree in Mechanical Engineering, Electrical Engineering, or a related technical discipline. · Minimum 6 years and above of hands-on experience working with industrial or commercial refrigeration and chiller systems; experience in a lead or senior engineer role is an advantage. · Strong engineering fundamentals with proven troubleshooting, diagnostic, and problem-solving capabilities. · Highly analytical, detail-oriented, and able to identify root causes and implement effective corrective actions. · Demonstrated ability to lead an engineer team and provide technical guidance on-site or in the workshop. · Strong communication and documentation skills, with the ability to interface professionally with customers, suppliers, and internal stakeholders. What We Appreciate From You · Strong analytical and communication skills. · Good knowledge of Chiller and Mechanical systems.