Technical Project/Program Management (Enterprise Server Deployment)

Key Responsibilities Technically leads deployment and set up of Actionable Insights Accelerator (AIx) and Wafer Results Analytics (WRA) servers at customer sites and internal labs. Provides onsite and remote technical support of AIx and WRA servers SW/HW during initial installation & regular server maintenance and during the manufacturing/testing process. Provides technical support to team members in other geographical areas. Provides technical support for remote connectivity installations and troubleshooting for semiconductor manufacturing tools, AIx, and WRA. Leadership Demonstrates leadership skills within own team and local Account Teams Interfaces with internal and external customers on AIx and WRA server HW/SW & networking issues Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements Business Expertise Field Operation experience is required. Must have a good understanding of our customers operational models and the AGU service business Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market Functional Knowledge Requires proficiency in software scripting and the ability to build and deploy enterprise-class Microsoft Windows and Linux server infrastructures. Utilizes all of the AIx and WRA reporting functions and has a high level knowledge of AIX and WRA server applications Expertise across at least one business unit and understanding of customers High Value Problems Experience in high volume 300mm and PDC tool experience preferred Minimum 5-years of hardware/software experience Problem Solving Utilizes AIx and WRA server HW/SW and networking skills to solve complex problems Ability to work with other tool/process experts to fill any gaps in technical knowledge Takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information Impact D…