Cloudops And DevOps Engineer – Gcc / Gcc+

Tools and Technologies Cloud Platforms: AWS, Microsoft Azure, Google Cloud Platform Monitoring & Observability: AWS CloudWatch, Azure Monitor, GCP Monitoring / Logging, Elastic / Kibana, and where applicable Prometheus / Grafana ITSM Tools: Jira / Jira Service Management, ServiceNow and Confluence CI/CD & Dev SecOps: GitLab CI/CD pipelines, Kubernetes, Docker IaC: Terraform / CloudFormation Automation & scripting: Python, Bash, PowerShell or equivalent Others: CyberArk, Commvault, Standard Build Image / SBI, GCC DevForum, PIM, BaaS+, SCA or similar common services Required Skills and Experience Cloud Platforms Hands-on experience in cloud operations across AWS, Microsoft Azure and Google Cloud Platforms. Good understanding of common cloud services such as compute/VM/EC2, VPC/VNet/networking, IAM/RBAC, storage, monitoring/logging, managed databases and backup services. Prior working experience with Singapore public sector is an added advantage. Monitoring and Observability Experience using monitoring and logging tools such as AWS CloudWatch, Azure Monitor, GCP Cloud Monitoring/Logging, Elastic/Kibana and, where applicable, Prometheus/Grafana. Ability to review alerts, dashboards and logs for operational troubleshooting. Experience in alert handling, incident escalation and dashboard-based health checks. DevOps and Automation Working knowledge of GitLab, CI/CD pipelines, shell scripting or Python scripting. Familiarity with Infrastructure-as-Code concepts such as Terraform or CloudFormation. Good understanding of container platforms such as Kubernetes and Docker. Ability to understand existing automation, scripts and pipelines and provide SOP-based support. Experience in managing the CI/CD pipelines using tools like GitLab CI, or Azure DevOps. Good understanding of Application and Code scanning tools like FOD, SonarQube, Nexus-IQ. ITSM and ITIL Strong understanding of ITIL processes including Incident Management, Service Request Fulfilment, Change Management, Problem Management and Knowledge Management. Experience using ITSM tools such as Jira/JSM and ServiceNow. Ability to maintain proper ticket updates, escalation notes and closure documentation. Security Operations Understanding of RBAC, least-privilege access, MFA/2FA support, security patch coordination, SIEM alert handling, log collection and vulnerability/advisory coordination. Familiarity with CyberArk, Commvault or similar enterprise security/backup tools is preferred. Qualifications: Bachelor’s degree in Computer Science, Information Technology, Engineering or a related field. Proven experience of 3+ years in cloud operations, CloudOps, DevOps or platform operations. Experience supporting production cloud environments. Good communication and coordination skills to work with L1, L2, Engineering, ProductOps and customer stakeholders. Ability to work with SOPs, runbooks, operational workflows and escalation matrices. Ability to support business-hours operations and participate in 24x7 high-severity incident support as required. Preferred Certifications AWS Certified SysOps Administrator / Solutions Architect ( Minimum ) ITIL Foundation Good to have the certifications below Microsoft Azure Administrator / Azure Solutions Architect Google Associate Cloud Engineer / Professional Cloud Engineer Kubernetes certification such as CKA / CKAD HashiCorp Terraform Associate