AS

Product Support Engineer - APAC

Ashby

AustraliaFull-timeRemote

Posted 3 Jun 2026

About this role

Hello! I’m Allie, Head of Support here at Ashby. I'm excited to share that we're hiring our first Support Engineer in the APAC region! 🎉 About this Role As a Support Engineer, you will be at the center of providing an excellent experience to customers by diagnosing and resolving technical issues ensuring a high level of customer satisfaction through effective communication and problem-solving. You will assist with investigating and resolving technical issues that come to Support while identifying patterns in cu…

What they're looking for

Responsibilities

  • Diagnosing and resolving technical issues
  • Ensuring high customer satisfaction through effective communication
  • Assisting with investigating and resolving technical issues
  • Identifying patterns in customer issues

Frequently asked questions

What does a Product Support Engineer - APAC at Ashby do?

Hello! I’m Allie, Head of Support here at Ashby. I'm excited to share that we're hiring our first Support Engineer in the APAC region! 🎉 About this Role As a Support Engineer, you will be at the center of providing an excellent experience to customers by diagnosing and resolving technical issues en…

How much does a Product Support Engineer - APAC at Ashby pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Product Support Engineer - APAC role remote, hybrid, or on-site?

This role is remote, based in Australia.

How do I apply for this Product Support Engineer - APAC role?

You can apply directly on Ashby's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.