Epic Application Analyst

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain. We are currently looking to hire Epic Application Analyst. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below. JOB DESCRIPTION I. Role and Responsibilities • Provide on-going application support and be involved in various stages of the SDLC • Conduct user requirement gathering for new systems and/or enhancements to existing systems/solutions • Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems • Perform documentation of requirements and new process/workflows for the developed solutions • Perform functional analysis of new systems and enhancements to existing systems • Involvement in the various testing phases prior to implementation, including but not limited to developing test plans and cases, conducting testing and verifying test results and following up on issues to resolution • Plan and coordinate end-user training for any system implementations or enhancements • Liaise closely with business users and build good rapport particularly in the area of defining IT processes, organizations and workflow relationships to complement the solution • Support the team in defining project requirements, tracking and documentation of project progress with respect to time, resources, budget and demonstrated results • Identify, facilitate and ensure cross functional resource support for projects. • Provide 24/7 primary application maintenance support • Participate and support R…