IT Technician

Responsibilities Joining of Domain/Data migration; Installing and configuring computer hardware, software, systems, networks, printers and scanners; Responding in a timely manner to service issues and requests; Setting up accounts for new users; Perform software upgrades/patches on systems; Service Report/Billing Report/Onsite scheduling arrangement; Lead and coordinate onsite deployment activities, including task assignment, supervision of junior technicians, and ensuring projects are completed within the agreed timeline and service standards; Perform root cause analysis and provide recommendations for recurring technical issues, identifying opportunities to improve IT processes, standard operating procedures (SOPs), and end-user experience; Any other ad-hoc duties as assigned by the Company. Qualifications Open to candidates with Degree qualifications from IT related discipline; Minimum 3 years experience; Excellent interpersonal and soft skills for effective engagement and communication with staff and customers; Positive attitude, thrives on exciting challenges of being a change agent.