About this role
Provide technical support to end users on various technical issues and problems relating to hardware and software. Respond to, document, resolve or escalate incidents, change requests, or service tickets in a timely manner in accordance with Service Level Agreements.
A diploma from a recognized polytechnic is preferred, ideally in IT. Candidates should have prior experience in technical support, excellent communication skills, and be resourceful and adaptable.
What they're looking for
Technical SupportInterpersonal SkillsCommunication SkillsCustomer ServiceTeam PlayerResourcefulAdaptableMS Office
Frequently asked questions
What does a Operations Support Analyst at AvePoint do?
Provide technical support to end users on various technical issues and problems relating to hardware and software. Respond to, document, resolve or escalate incidents, change requests, or service tickets in a timely manner in accordance with Service Level Agreements. A diploma from a recognized poly…
What skills does this Operations Support Analyst role need?
Key skills for this role include Technical Support, Interpersonal Skills, Communication Skills, Customer Service, Team Player, Resourceful.
How much does a Operations Support Analyst at AvePoint pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Operations Support Analyst role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Operations Support Analyst role?
You can apply directly on AvePoint's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.