About this role
The Application Support Engineer provides Level 1 and Level 2 support to clients, acting as the primary contact to identify, troubleshoot, and resolve reported issues while collaborating closely with the R&D team on preliminary investigations and bug fixing.
Candidates must possess a minimum Diploma in IT/Computer Science/Engineering and preferably over one year of experience supporting large-scale applications, demonstrating excellent communication and customer-focused skills.
What they're looking for
Application SupportLevel 1 SupportLevel 2 SupportTroubleshootingIssue ResolutionR&D CollaborationQuality AssuranceCustomer Service
Frequently asked questions
What does a Application Support Engineer (2–5 years exp.) at AvePoint do?
The Application Support Engineer provides Level 1 and Level 2 support to clients, acting as the primary contact to identify, troubleshoot, and resolve reported issues while collaborating closely with the R&D team on preliminary investigations and bug fixing. Candidates must possess a minimum Diploma…
What skills does this Application Support Engineer (2–5 years exp.) role need?
Key skills for this role include Application Support, Level 1 Support, Level 2 Support, Troubleshooting, Issue Resolution, R&D Collaboration.
How much does a Application Support Engineer (2–5 years exp.) at AvePoint pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Application Support Engineer (2–5 years exp.) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Application Support Engineer (2–5 years exp.) role?
You can apply directly on AvePoint's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.