About this role
The Business Analyst will analyze business processes and supporting systems, developing As-Is and To-Be workflows while ensuring business requirements are clearly defined and delivered throughout the project lifecycle. Key duties include leading requirements gathering for CRM projects, producing documentation like BRDs and Functional Specifications, and supporting Microsoft Dynamics 365 configuration and testing.
Candidates must possess a degree in a relevant technical discipline and proven experience as a Business Analyst specifically supporting CRM software projects, with strong preference for hands-on experience with Microsoft Dynamics 365. Essential skills include strong analytical capabilities, proficiency in requirements gathering, process mapping, and the ability to translate technical concepts for business stakeholders.
What they're looking for
Business AnalysisCRM Software ProjectsRequirements GatheringProcess MappingAs-Is AnalysisTo-Be AnalysisBRD DocumentationFunctional Specifications
Frequently asked questions
What does a Business Analyst (CRM Focus) at AvePoint do?
The Business Analyst will analyze business processes and supporting systems, developing As-Is and To-Be workflows while ensuring business requirements are clearly defined and delivered throughout the project lifecycle. Key duties include leading requirements gathering for CRM projects, producing doc…
What skills does this Business Analyst (CRM Focus) role need?
Key skills for this role include Business Analysis, CRM Software Projects, Requirements Gathering, Process Mapping, As-Is Analysis, To-Be Analysis.
How much does a Business Analyst (CRM Focus) at AvePoint pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Business Analyst (CRM Focus) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Business Analyst (CRM Focus) role?
You can apply directly on AvePoint's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.