About this role
Provide Level 1 and Level 2 support for enterprise applications by troubleshooting issues and performing root cause analysis. Collaborate with developers and QA teams to resolve bugs and maintain system documentation and user guides.
Requires a diploma or degree in IT or Computer Science with 2-4 years of experience in application or production support. Candidates should be proficient in SQL and APIs, and the ability to converse with Mandarin-speaking clients is required.
What they're looking for
Application SupportTechnical TroubleshootingSQLAPI AnalysisLog AnalysisRoot Cause AnalysisSLA ComplianceSIT/UAT Testing
Frequently asked questions
What does a Application Support Engineer at AvePoint do?
Provide Level 1 and Level 2 support for enterprise applications by troubleshooting issues and performing root cause analysis. Collaborate with developers and QA teams to resolve bugs and maintain system documentation and user guides. Requires a diploma or degree in IT or Computer Science with 2-4 ye…
What skills does this Application Support Engineer role need?
Key skills for this role include Application Support, Technical Troubleshooting, SQL, API Analysis, Log Analysis, Root Cause Analysis.
How much does a Application Support Engineer at AvePoint pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Application Support Engineer role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Application Support Engineer role?
You can apply directly on AvePoint's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.