Senior Team Lead, Inventory & Operations

We are seeking an experienced Senior Team Lead, Inventory & Operations to supervise shift operations and support inventory control and business operations within a fast-paced logistics environment. Key Responsibilities Supervise shift operations to ensure delivery timelines, service level agreements (SLAs), and key performance indicators (KPIs) are achieved. Support start-ups, volume ramp-ups, process changes, User Acceptance Testing (UAT), and hyper-care activities. Manage inventory control activities, including cycle counts, stock audits, reconciliations, and inventory accuracy monitoring. Investigate inventory discrepancies and variances to identify root causes and implement corrective and preventive actions. Manage aged inventory, stock status control, damaged inventory handling, and inventory disposition processes. Prepare and communicate inventory findings and reports to customers and relevant stakeholders. Ensure WMS inventory records accurately reflect physical stock and comply with inventory control procedures. Act as the WMS Super User to maintain data quality, resolve interface issues, and support system enhancements. Perform complex WMS transactions, including inventory reversals, manual allocations, and cycle count adjustments with appropriate documentation. Maintain and update Standard Operating Procedures (SOPs) and Work Instructions (WIs) with proper version control. Support Lean, Kaizen, and continuous improvement initiatives to improve operational efficiency and inventory control processes. Coordinate day-to-day business support activities and assist with operational system improvements. Requirements Diploma or Degree in Logistics, Supply Chain Management, Business, Industrial Engineering, or a related discipline. 3–5 years of relevant experience in contract logistics, inventory control, or operational business support. Strong knowledge of warehouse operations, inventory management, stock control, and inventory reconciliation practices. Advanced Microsoft Excel skills, including Power Query and macros; experienced in navigating ERP and WMS Platforms. Strong analytical, problem-solving, and communication skills. Exposure to Lean, Kaizen, or basic continuous improvement methodologies will be advantageous. Candidates with strong experience in inventory control, WMS operations, warehouse supervision, and operational reporting are encouraged to apply.