Sales Operations Assistant

Company Overview Benel Singapore Pte Ltd, based in Singapore, is a leading office furniture manufacturer. Job Summary Coordinate sales order processing and delivery scheduling to ensure timely and accurate order fulfillment while providing responsive customer support. Responsibilities Issue quotations and process sales, sample, and service orders accurately and promptly to support sales operations Monitor and track sales orders from initiation through fulfillment to ensure timely processing and delivery Respond promptly to customer enquiries via phone and email to provide clear and helpful information Resolve customer issues related to orders efficiently to maintain customer satisfaction Plan local delivery routes and manage daily delivery schedules to optimize logistics and meet deadlines Prepare delivery and invoicing documents accurately for daily shipments Submit invoices to customers via email or online portals to ensure timely billing Preferred competencies and qualifications At least 2 years of experience in Sales Coordination Experience using ERP systems such as SAP or Oracle Strong verbal and written communication skills demonstrated by effective customer interactions Good organizational and time management skills to meet deadlines consistently High attention to detail and accuracy in processing orders and documents Ability to work independently and collaboratively within a team environment