About this role
📍 Location: ChangiAirport, Singapore Responsibilities: Oversee daily passenger service operations and flight handling Lead, coach, and supervise frontline staff Ensure smooth operations and airline service standards Handle passenger feedback, complaints, and operational issues Manage staff deployment and special assistance requests (e.g. VIP, MAAS) Monitor performance and ensure compliance with safety, security, and PDPA requirements Achieve operational KPIs and service excellence Requirements: Proven managerial experience in the aviation industry Strong leadership, communication, and problem-solving skills Customer-focused with the ability to work under pressure Passionate about delivering excellent guest service Able to work rotating shifts, weekends, and public holidays Join our team and lead world-class passenger service operations at Changi Airport! ✈️ EA License No: 08C2822 Bizhub Asia Pte Ltd
What they're looking for
CommunicationLeadershipSecuritySafety Compliance
About Bizhub Asia Pte. Ltd.
Industry: Manufacturing
Frequently asked questions
What does a Passenger Services Duty Manager at Bizhub Asia Pte. Ltd. do?
📍 Location: ChangiAirport, Singapore Responsibilities: Oversee daily passenger service operations and flight handling Lead, coach, and supervise frontline staff Ensure smooth operations and airline service standards Handle passenger feedback, complaints, and operational issues Manage staff deployme…
What skills does this Passenger Services Duty Manager role need?
Key skills for this role include Communication, Leadership, Security, Safety Compliance.
How much does a Passenger Services Duty Manager at Bizhub Asia Pte. Ltd. pay?
This role lists a salary of S$3,000 – S$4,000 per month.
Is this Passenger Services Duty Manager role remote, hybrid, or on-site?
The listing is based in D17 Changi, Loyang. Check the posting for remote or hybrid options.
How do I apply for this Passenger Services Duty Manager role?
You can apply directly on Bizhub Asia Pte. Ltd.'s careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.