Junior Traffic Controller

Job Purpose To perform and provide support to transport team and to the Head of the Department. Duties and Responsibilities Responsible for updating new and existing job tasks in the fleet management system based on customers delivery requests/ exceptions Manage stakeholders’ queries (e.g. Drivers, Customers, Ops, Sales, etc) Plan and optimize transportation routes for fleet operations using the TMS, considering traffic conditions, vehicle capacity, and delivery schedules. Monitor real-time fleet updates and proactively adjust route plans to minimize delays, optimize fuel efficiency, and meet delivery deadlines. Receive transportation requests and dispatch prime mover drivers to assigned pick-up and delivery locations using the TMS. Coordinate with internal teams, customers, and logistics partners to prioritize and schedule transportation activities based on urgency and demand. Generate and analyse performance reports from the TMS to track key performance indicators (KPIs) such as on-time delivery, fleet & asset utilization, and driver productivity. Extract data from TMS system to identify lost capacity/efficiency of delivery fleet. Serve as the primary user and administrator of the TMS for managing fleet operations. Monitor vehicle performance metrics to identify opportunities for fleet optimization and cost reduction. Manage and verify key information of drivers’ trips, reimbursements, licences and statuses via the TMS. Process and handle documents through PSA Portnet System. Ensure all drivers are aware of specific customer requirements. Oversee Portnet processed containers. Ensuring fully compliance for workplace safety & heath requirements in accordance with MOM / WSH mandatory requirements. Qualifications and Requirements Minimum GCE O-Level qualification or equivalent. Familiarity with PSA procedures, Jurong Port operations, Portnet System, and JP Online is an advantage. Basic knowledge of direct loading and direct delivery operations. Good knowledge of Singapore roads and routes. Able to work in a fast-paced operational environment and coordinate effectively with drivers, customers, and internal teams. Fresh graduates are welcome to apply. Candidates with no prior experience but a strong interest in logistics, transportation, and port operations are encouraged to apply, as training will be provided. Working Hours 5.5-day work week. Shift-based role.