Public Relations Officer (Pro)

Job Responsibilities : - Manage public relations and maintain good communication with residents throughout the upgrading works. - Attend to residents’ requests, feedback, and complaints, and coordinate with the project team to resolve issues promptly. - Maintain a high standard of public relations and minimise inconvenience to residents. - Communicate project updates, construction activities, access arrangements, and potential disruptions to affected residents. - Liaise with HDB, Town Council, grassroots organisations, residents, and other relevant stakeholders as required. - Assist in organising resident engagement and communication activities. - Attend construction working committee meetings and provide administrative assistance and logistical support as directed by the SO Representative. - Maintain proper records of residents’ feedback, complaints, and follow-up actions. - Coordinate with the site team to address public relations matters arising from construction activities. Requirements: - Minimum GCE “A” Level Certificate or equivalent. - At least 2 years of public relations work experience. - Experience in HDB upgrading, construction, infrastructure, or community liaison works will be an advantage. - Competent and possesses the necessary skills, knowledge, and ability to manage public relations effectively with residents. - Able to communicate effectively in English and at least one other official language. - Good communication, interpersonal, and problem-solving skills. - Able to handle residents’ requests and complaints professionally and tactfully. - Responsible, proactive, and able to work independently and coordinate effectively with the project team. - Willing to work on-site and attend meetings or engagement activities as required.