Warehouse Supervisor

Warehouse Operations Supervisor (Hands-On Build Phase) Role Summary We are hiring a Warehouse Operations Supervisor to take full ownership of our warehouse operations across inventory, fulfilment, and process execution. This is a hands-on role . You will be directly involved in: Picking and packing Container unloading Stock organisation System execution Key Responsibilities 1. Daily Warehouse Execution ( 70–80% of role) Execute picking & packing for:Retail fulfilment (~100 cartons/week)E-commerce orders (~50 orders/day) Perform container unstuffing (1–2 times/month) Sort and organise inbound inventory into designated storage zones Maintain clean, logical, and efficient warehouse layout Operate pallet jacks and basic warehouse equipment 2. Inventory Control & Accuracy Maintain accurate stock levels across all SKUs (~150 SKUs) Oversee:Barcode system integrityStock movement trackingCycle counts and reconciliation Identify and resolve discrepancies quickly 3. Warehouse Systems & Process Building Execute and refine existing Google Sheet-based systems for:Picking lists, Replenishment triggers, Inventory tracking Improve:Picking efficiency, Storage logic, Replenishment workflows Build SOPs for repeatable operations 4. Planning & Coordination Plan weekly fulfilment schedules for:Retail store replenishmentE-commerce dispatch Ensure timely and accurate deliveries across all locations Coordinate with internal stakeholders (retail, e-commerce) 5. Team Leadership Train and manage warehouse staff Allocate manpower based on workload Monitor performance and enforce standards Step in operationally when needed,no task is beneath you What Success Looks Like Orders are fulfilled accurately and on time Inventory discrepancies are minimal and controlled Warehouse layout is logical, clean, and scalable Systems run with low friction and minimal supervision Requirements Prior experience in warehouse, logistics, or operations roles Comfortable with manual labour and physical work Strong attention to detail and operational discipline Able to work with spreadsheets and basic systems (Google Sheets) Problem-solver with a bias for execution over theory What We Are Looking For (Non-Negotiables) You are willing to do the work before managing others You take ownership, not just responsibility You are structured, organised, and process-driven You can operate in a lean team (3–5 people) What This Role Is NOT Not a desk job Not a “supervisor-only” role Not suitable for candidates unwilling to do physical work