Service Bureau Customer Service Officer

About the Role We are seeking committed and customer-focused individuals to join our Service Bureau team. If you have a strong service mindset and thrive in a fast-paced customer-facing environment, we want to hear from you. Key Responsibilities - Provide frontline customer service and handle enquiries professionally - Assist with applications, transactions, and service-related processes - Maintain accurate documentation and system updates - Support daily service-counter operations What We Offer - Supportive and collaborative work environment - Opportunities to make meaningful impact in public-facing services Requirements - At least 4 years’ relevant experience in Service Bureaus or equivalent service environments - Strong communication and interpersonal skills - Ability to handle customer queries professionally - Able to work alternate half Saturdays How to Apply Interested applicants, please submit your updated resume with: - Detailed work experience - Expected salary - Earliest availability We regret that only shortlisted candidates will be contacted.