Job Scope Investigative & Case Support Assist in conducting preliminary investigations and fact-finding interviews Obtain student and witness statements where appropriate and compile evidence and prepare structured incident reports to relevant KPs for directions Detention & Restorative Follow-Up Supervise daily recesses, lunch time and detention sessions Maintain attendance and behavioural records during the detention sessions Coordinate reflection and restitution activities with Student Manangement (SM) committee members Facilitate student reflection on choices, consequences and improvement strategies Ensure detention tasks are meaningful and developmental in nature In-House Suspension Support Help establish a structured environment for suspended students Support learning continuity during suspension Guide students through reflective and re-entry support activities Campus Supervision & Prevention Support recess dismissal routines Serve as visible adult presence in high movement areas Conduct systematic patrols during Recess/lesson transitions Support proactive discipline strategies Assist in simple peer reconciliation or mediation contexts (where appropriate) Deployment & Reporting The DSO will report operationally to the Student Management Committee Deployment schedule will be determined by the school in accordance with the termly school timetable and school events Performance Expectations The DSO is expected to: demonstrate professionalism, discretion and good judgement engage students respectfully and constructively uphold confidentiality and procedural fairness collaborate effectively with teachers and SM personnel Requirements Diploma in Early Childhood/Psychology/Counselling/Social Work, Youth Work/Community Services; or retired officers in law enforcement agencies in Ministry of Home Affairs (MHA); or retired officers/staff in schools related to students management and discipline roles Core attribute: Calm under pressure while handling challenging situation with stakeholders (parents) and students. Able to engage positively with children under 14 and support behavioral development Passionate about working with youths/children under 14, particularly students with behaviours, disciplinary or social-emotional challenges Confident in managing challenging behaviours and handling difficult conversations Comfortable conducting investigations, writing reports, and maintaining confidential case documentation. Contract Period: From 03 August 2026 to 18 November 2026 Option to Extend: 01 Jan 2027 to 17 Nov 2027 (TBC End of School Term 4) and Additional 1 year option 01 Jan 2028 to 15 Nov 2028 (TBC End of School term 4) Working Arrangement Working hours: 8.30 am – 3.30 pm inclusive of 30 min lunch break Minimum 3 days per week (up to 4 days per week) The working days each week are flexible based on mutual agreement with Authority Flexibility may be required for home visits, investigation and meetings Service not required on Saturdays, Sundays and gazette public holidays during the MOE School Holiday periods Will be notified on the termly work schedule at the beginning of each term The school may make adjustments to the work schedule for the DSO to support events to meet school needs Salary: $2,700 per month Location: Queenstown EA License No.: 96C4864 Reg. No.: R26161270 JOEY TAY YI TING