Tuition Centre Operations Manager (West)

Tuition Centre Manager — Cambridge Learning Group 491 Jurong West Ave 1 · Primary–Secondary tuition centre Run our centre, lead the tutor team, and grow our weekend classes. This isn't a front-desk role — you'll report directly to the founder with real autonomy and a path to senior leadership. What You'll Own Grow Sat & Sun classes — recruit tutors, enrol students. Your flagship KPI. Lead the tutor team (Maths, English, Science, Chinese, POA): scheduling, huddles, check-ins. Own the parent experience : WhatsApp, check-in calls, complaints, renewals. Run lead follow-up and the conversion funnel. Coordinate holiday programmes and assessment cycles. Track utilisation and retention weekly, and partner with the founder on growth. What We Offer Salary : $2,700–$2,800 (probation), $3,000–$3,500 on confirmation. Bonus & commission after confirmation, tied to retention and fill rate. Schedule : Months 1–9, Mon–Fri 2–9pm + Sat 10am–7pm (44 hrs). Once Sunday classes launch, shift to Wed–Sun, Mon & Tue off (42 hrs). Direct founder mentorship + exposure to marketing and ops strategy. 14 days leave (7 flexible + 7 in December). You're a Fit If You Have 1+ year in operations or centre management (fresh grads with the right attitude welcome too). Speak English plus Mandarin, Malay, or Tamil. Can track 100+ students and a tutor roster. Know WhatsApp Business, Google Workspace, and AI tools. Are Singaporean or PR. How to Apply Send your CV + a 3-line answer to: "A parent WhatsApps you at 9pm — their Sec 3 child wants to quit AMaths. What's your first reply?"