Remittance Marketing Officer (Singapore)

Job Scope The Remittance Marketing Officer is primarily responsible for the accreditation, marketing, management, monitoring of remittance tie ups, partners and agents in assigned area of responsibility to achieve the Bank’s marketing and financial objectives. Responsibilities: A. Sales and Marketing Accredits new prospective tie-ups, partners and agents based on Bank’s accreditation policies. Reviews and evaluates regularly the account profitability of tie-ups to achieve revenue budget, assigned P&L targets. Cross-sells bank’s products to existing tie-ups, partners and agents if local regulations permit. Prepares and submits marketing plan for the assigned areas and ensures its implementation. Expands and grow the remittance business volume of the Bank with proper implementation of marketing plans and strategies. Manages product/service mix, pricing and margins relevant to market competition and financial trends affecting the business. Coordinates closely with Marketing Department and Business Development Department for optimum use and distribution of marketing collaterals and materials, as well as implementation of marketing activities and campaigns. B. Relationship Management Establishes continuous contact and strong relationship with officers and staff of remittance tie-ups, partners and agents in line with marketing plans and strategies. Conducts regular review of remittance tie-ups, partner’s/agent’s performance in relation to the volume of business generated and reportorial requirements. Acts as official representative of the Bank in activities, which requires the presence or tie-up marketing activities. Supports tie-ups, partners and agents in any relationship issues, inquiries or services required and coordinates with the concerned units to immediately attend to customer’s complaints to ensure service satisfaction. Ensures that the remittance tie-ups, partners and agents comply with the existing laws/regulations including but not limited to the implement…