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IT Production Support Specialist

Centific

SingaporeFull-timeOn-site

Posted 14 May 2026

About this role

Provide Level 1 and Level 2 helpdesk support for Hub Management Systems and IBM MQ, focusing on diagnostic analysis and root cause identification. Manage system documentation, coordinate UAT activities, and support release and deployment tasks. Requires a Bachelor's degree in Computer Science or a related field with 3-4 years of experience in Java or .NET application support. Must be familiar with IBM MQ configurations and software development lifecycle practices.

What they're looking for

Level 1 and Level 2 SupportIBM MQJava.NETSDLCDiagnostic AnalysisSSL/TLSSystem Documentation

Frequently asked questions

What does a IT Production Support Specialist at Centific do?

Provide Level 1 and Level 2 helpdesk support for Hub Management Systems and IBM MQ, focusing on diagnostic analysis and root cause identification. Manage system documentation, coordinate UAT activities, and support release and deployment tasks. Requires a Bachelor's degree in Computer Science or a r…

What skills does this IT Production Support Specialist role need?

Key skills for this role include Level 1 and Level 2 Support, IBM MQ, Java, .NET, SDLC, Diagnostic Analysis.

How much does a IT Production Support Specialist at Centific pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this IT Production Support Specialist role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this IT Production Support Specialist role?

You can apply directly on Centific's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.