Associate/Senior Associate, Account Maintenance (Operations)

About The Company CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia. CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions. Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally. Key Responsibilities Manage account opening processes for Cash Trading and Securities Trading accounts, ensuring completeness and adherence to onboarding procedures Ensure accuracy, completeness and integrity of client data, in compliance with internal policies and regulatory requirements Maintain and update client records on ongoing basis to ensure all information remains current, accurate and properly documented Provide timely support and resolve queries from Trading Representatives/ Remisiers, ensuring clear communication and proper documentation of responses Support audit and regulatory requests, including audit confirmations, Production orders and retrieval of documents or records for investigations or regulatory reviews Maintain proper documentation, filing, and record-keeping standards, ensuring audit trail and compliance with record retention requirements Participate in system enhancements, projects and process improvement initiatives, including user testing and data validation Perform other ad-hoc tasks as assigned Job Requirements Proficient in Microsoft Office (Word, Excel, PowerPoint) 2- 3 years of relevant experience in operations, account maintenance, or back-office functions (preferred). Diploma/Degree in any discipline; relevant experience in operations or financial services is an advantage High level of integrity, reliability and accountability in handling client data and sensitive information Strong attention to detail, with a focus on accuracy and data quality Able to work independently Strong team player with ability to collaborate effectively Positive attitude with a hands-on and proactive mindset to problem solving