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Client & Retail Program Manager

CHANEL

SingaporeFull-timeOn-site

Posted 23 Jun 2026

About this role

Drive key fashion projects to elevate client and retail experiences, serving as the single point of contact for regional initiatives. Oversee the rollout and adoption of digital tools like ORION, INChanel, and iCoco while managing aftersales strategies and client feedback loops. Requires at least 5 years of experience in retail, client service, or project management. Candidates should possess strong communication skills and be comfortable navigating ambiguity and digital platforms.

What they're looking for

Program ManagementTransformation ExpertiseStakeholder ManagementRetail OperationsClient ExperienceDigital Tool ImplementationChange ManagementData Tracking

Frequently asked questions

What does a Client & Retail Program Manager at CHANEL do?

Drive key fashion projects to elevate client and retail experiences, serving as the single point of contact for regional initiatives. Oversee the rollout and adoption of digital tools like ORION, INChanel, and iCoco while managing aftersales strategies and client feedback loops. Requires at least 5 …

What skills does this Client & Retail Program Manager role need?

Key skills for this role include Program Management, Transformation Expertise, Stakeholder Management, Retail Operations, Client Experience, Digital Tool Implementation.

How much does a Client & Retail Program Manager at CHANEL pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Client & Retail Program Manager role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Client & Retail Program Manager role?

You can apply directly on CHANEL's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.